Faq

Welcome to our Customer Service section. Thank you for your interest in Carrière Frères.

Ordering and Payment
How do I place an online order?
Is it safe to place my order online?
Can I modify my order?
Which credit cards do you accept?
Can I use more than one form of payment?
What if the product I wish is out of stock?
Can I have my order gift-wrapped?
Shipping
How do I enter my shipping information?
How much does shipping & handling cost?
Where can my order be shipped?
Returns
What is your return policy?
Can I return purchases made online at a Carrière Frères retailer?
My merchandise was damaged when i received it - Can I get a shipping refund?